Visiting a branch

Updated December 18: In response to increases in positive COVID-19 cases across the country and updated CDC guidelines, we are requiring everyone to wear a face covering before entering any of our branches or locations, even if not mandated by local ordinances. We feel this heightened safety precaution is necessary as we remain committed to your health as well as to that of our employees and communities. Alternatively, you can get many of your banking needs done online, using our mobile app, at an ATM, and at our drive-up lanes.

How we’re keeping branches and equipment clean and safe

We continue to enhance the measures we already have in place to ensure the health and safety of our customers and employees who continue to work at our locations, following Centers for Disease Control and Prevention (CDC) and public health guidance.

We have implemented enhanced cleaning procedures, installed hand sanitizers for both customer and employee use, and shipped nearly 700,000 cloth face masks to open branches, operations centers, contact centers, and other administrative sites across the country, with more in the pipeline.

While our ATMs and keypads are serviced daily to minimize the spread of COVID-19, please consider wearing a mask and gloves when at the ATM and using hand sanitizer afterwards. Do not spray cleaning solutions or use sanitizing wipes on the ATMs, which can damage them.

Safe deposit access

If your branch is temporarily closed, please email SafeDepositServices@wellsfargo.com with your request, your name, and the branch’s city and state. A representative will reach out by phone or email within 2 business days to schedule an appointment for you to access your safe deposit box.

Alternative ways to order foreign currency

Our branches no longer have foreign currency on hand for exchange or purchase; however, you can order online or by calling 1-800-626-9430 to have currency delivered to your home. For more details, read these FAQs.
 

Using our ATMs

Use our ATM and Branch Locator tool to find a location near you.

• Easy deposits. Wells Fargo ATMs will total your cash and check deposits right on the screen without the need for envelopes or deposit slips.
• Tap and go. Add your Wells Fargo Debit or EasyPay^® Cards to your digital wallet to access your account at a Wells Fargo ATM displaying the contactless symbol.
• Know your limit. Your card has a maximum daily limit on the dollar amount of cash withdrawals you can make at an ATM. To view yours, sign on to Wells Fargo Online. Select Open Card Details for your card, and look under Limits for This Card.

Contacting Wells Fargo Advisors and Home Mortgage consultants

Wells Fargo Advisors branches have varying hours to serve you, and financial advisors are ready to help. Please contact your financial advisor directly or find office near you.

Although our physical Home Mortgage branches are closed, our local home mortgage consultants are available by phone or by appointment. Contact a consultant.

¹ Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

² Enrollment with Zelle through Wells Fargo Online^® is required. Terms and conditions apply. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. Available to almost anyone with a U.S.-based bank account. For your protection, Zelle should only be used for sending money to friends, family, or others you know and trust. Sending money with Zelle is similar to making a payment in cash. Your mobile carrier’s message and data rates may apply. The Request feature within Zelle is only available through Wells Fargo using a smartphone. In order to send payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle. For more information, view the Zelle^® Transfer Service Addendum to Wells Fargo’s Online Access Agreement.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

³ Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.